FAQs
BUYING ART IS A BIG DECISION
What’s the difference between an original painting and a limited edition print?
Original paintings are one-of-a-kind works. Limited edition prints are high-quality reproductions of selected originals, released in small, fixed editions.
What does “limited edition” mean?
Each print is produced in a strictly limited run. Once an edition sells out, it will never be reprinted.
Are the prints signed and numbered?
Each print includes a signed and numbered Certificate of Authenticity, confirming its place within the limited edition and protecting against unauthorised reproductions. The certificate also supports provenance should the work ever be resold.
How closely do the prints match the original artwork?
Prints are carefully colour-matched to the original. Subtle differences in surface texture are part of what distinguishes an original from a print.
What materials are used for the prints?
Prints are produced using archival inks and museum-grade materials designed for longevity.
What sizes are available?
Each piece comes in a small a medium and a large. The exact available sizes are listed on each product page.
What framing options are available?
Prints are available framed, stretched, or rolled. Framed works can be selected in oak, white, or black. If you’re unsure which option is right for your space, framed works offer a ready-to-hang solution, while stretched and rolled options provide more flexibility for custom framing.
How do I choose the right frame colour?
Choosing the right frame can make all the difference. Consider the room itself — wall colour, existing furniture, and any other artworks you want to align with. Most importantly, let the work guide the decision. Some pieces feel more natural in oak, others suit white, while darker works are often best complemented by black.
AUTHENTICITY, SECURE PURCHASE & PEACE OF MIND
Is it safe to purchase artwork online?
Yes. All payments are processed securely through Shopify’s encrypted checkout.
How do I know the work is authentic and not an AI reproduction?
All works are accompanied by a signed, numbered Certificate of Authenticity with a unique ID code. You can also verify my practice and body of work through my active studio presence on Instagram and Facebook, as well as my representation with SIBU Gallery.
What payment methods do you accept?
Major credit cards, Shop Pay, and Afterpay are available at checkout.
Do prices include GST?
Yes. All prices include GST where applicable.
Can I contact you before purchasing if I have questions?
Yes. If you’d like reassurance or guidance before buying, you’re welcome to get in touch via the contact page.
SHIPPING
Is shipping included?
Yes. Shipping is included on all orders within Australia.
Do you ship internationally?
International shipping is available upon request. However, it is not free – additional duties and/or taxes may apply and are the responsibility of the buyer.
How long will my order take to arrive?
Production and delivery times vary by item and destination. Estimated timelines are provided at checkout.
For more detail on production and shipping times, please view our Shipping Policy.
How is artwork packaged for delivery?
All artworks are professionally packaged to ensure they arrive safely.
What happens if my artwork arrives damaged?
If your order arrives damaged, please take detailed photos of the product and the packaging and contact me as soon as possible so the situation can be review and resolved.
For more information on returns and refunds visit our Refund Policy.
RETURNS & CARE
Do you accept returns or exchanges?
Due to the nature of original artworks and limited editions, returns are handled on a case-by-case basis.
What if the artwork isn’t right for my space?
If you’re unsure before purchasing, you’re encouraged to get in touch to discuss suitability. Returns/refunds on this basis are not accepted.
How should I care for my artwork?
Avoid direct sunlight, excessive humidity, and handle artworks with care to ensure longevity.
How do I clean an original oil & cold wax painting?
Start by gently removing dust with a soft-bristled brush or dry microfibre cloth. For grime, lightly dampen a swab or cloth with distilled water and a tiny bit of mild, low-pH soap, blotting small sections gently without scrubbing or soaking.
How do I clean a limited edition print?
To safely clean fine art canvas prints, regularly dust with a dry microfibre cloth or duster, and spot-clean stains using a barely damp, lint-free cloth or cotton swab with water—or a mild soap solution if needed. Always dab gently, avoid soaking, and let air dry completely.
GETTING IN TOUCH
Can I contact you before purchasing?
Yes. If you have questions or would like guidance, you’re welcome to get in touch via the contact page.
Do you offer private viewings or advice?
Private viewings or discussions may be arranged depending on location and availability.
Video conferencing can also be arranged if a face-to-face viewing isn't possible.
Do you do commissions?
Yes, I do commissions. If you're looking for a one-of-a-kind piece that will never be released as a print, or you're after a particular colour to suit your space, please get in touch via the contact page.